1. General Information

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any data that can personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on this Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the website’s imprint.

How do we collect your data?

Your data is collected, in part, when you provide it to us. This may include data you enter into a contact form.

Other data is automatically collected or obtained with your consent when you visit the website through our IT systems. These are primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this purpose and for any further questions regarding data protection, you can contact us at any time using the address provided in the imprint.

Analysis Tools and Third-Party Tools

During your visit to this website, your browsing behavior may be statistically evaluated, primarily through the use of analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.

The use of the host is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will process your data only to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data.

We use the following host:

checkdomain GmbH
a dogado group company
Große Burgstraße 27/29
23552 Lübeck, Germany

Conclusion of a Contract for Data Processing

To ensure the data processing is in compliance with data protection laws, we have concluded a contract for data processing with our host.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the applicable data protection laws and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Responsible Party

The responsible party for data processing on this website is:

Loyalty Tester LLC
2880 W Oakland Park Blvd, Suite 225C, Oakland Park
33311 Florida, US
Phone: +1 (484) 473-1112
Email: contact@loyalty-tester.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Period

Unless a specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for which it was processed no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, the deletion will occur once these reasons cease to exist.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Direct Advertising (Art. 21 GDPR)

If data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data for reasons arising from your particular situation, including profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection pursuant to Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising, including profiling, insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 para. 2 GDPR).

Right to Lodge a Complaint with the Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the alleged infringement. This right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on this Website

If, after the conclusion of a paid contract, there is an obligation to transmit your payment data (e.g., account number for direct debit), this data is required for payment processing.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are made exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

When communication is encrypted, your payment data that you transmit to us cannot be read by third parties.

Information, Deletion, and Correction

Within the framework of applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as a right to correction or deletion of this data. For this purpose and for further questions regarding personal data, you can contact us at any time using the address provided in the imprint.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time using the address provided in the imprint. The right to restrict processing exists in the following cases:

    • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
    • If the processing of your personal data is unlawful, but you oppose the deletion of the data and instead request the restriction of the use of the data.
    • If we no longer need your personal data, but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
    • If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
    • If you have restricted the processing of your personal data, these data may – apart from their storage – only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

4. Data Collection on this Website

Cookies

Our websites use so-called “cookies.” Cookies are small text files that do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These allow us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies serve various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertisements.

Cookies that are necessary for the performance of the electronic communication process (necessary cookies) or for the provision of certain functions you have requested (functional cookies, e.g., for the shopping cart function) or for the optimization of the website (e.g., cookies for measuring web audiences) are stored based on Art. 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies has been requested, the storage of the relevant cookies is based exclusively on this consent (Art. 6(1)(a) of the GDPR); the consent can be revoked at any time.

You can configure your browser to notify you about the setting of cookies and allow cookies only in individual cases, accept cookies for certain cases, or generally exclude them and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

If cookies are used by third-party companies or for analysis purposes, we will inform you separately in the context of this data protection declaration and, if necessary, request your consent.

Cookie Consent

To manage the cookies and similar technologies (tracking pixels, web beacons, etc.) used, as well as related consents, we use the “Real Cookie Banner” consent tool. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.

The legal bases for the processing of personal data in this context are Art. 6(1)(c) of the GDPR and Art. 6(1)(f) of the GDPR. Our legitimate interest is the management of the cookies and similar technologies used and related consents.

The provision of personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide personal data. If you do not provide personal data, we will not be able to manage your consents.

Server Log Files

The provider of the pages automatically collects and stores information in server log files that your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

A merge of this data with other data sources is not carried out.

The collection of this data is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website; for this purpose, the server log files must be collected.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) of the GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6(1)(f) of the GDPR) or on your consent (Art. 6(1)(a) of the GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for its storage no longer applies (e.g., after we have completed processing your request). Mandatory statutory provisions – especially retention periods – remain unaffected.

Inquiries by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) of the GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6(1)(f) of the GDPR) or on your consent (Art. 6(1)(a) of the GDPR) if this has been requested.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for its storage no longer applies (e.g., after we have completed processing your request). Mandatory statutory provisions – especially statutory retention periods – remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we use the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication takes place through end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from accessing the content of the communication. However, WhatsApp does have access to metadata generated during the communication process (e.g., sender, recipient, and timestamp). We also want to note that WhatsApp, according to its own statement, shares personal data of its users with its US-based parent company, Facebook. Further details on data processing can be found in WhatsApp’s privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

The use of WhatsApp is based on our legitimate interest in fast and effective communication with customers, prospects, and other business and contractual partners (Art. 6(1)(f) of the GDPR). If consent has been requested, data processing is based exclusively on consent, which can be revoked at any time.

The communication content exchanged between us on WhatsApp will remain with us until you request deletion, revoke your consent for storage, or the purpose of data storage no longer applies (e.g., after completing your inquiry). Mandatory legal provisions, especially retention periods, remain unaffected.

We use WhatsApp in the “WhatsApp Business” version.

The data transfer to the USA is based on the standard contractual clauses of the European Commission. Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum.

5. Tools

Google Web Fonts (Local Hosting)

This page uses web fonts provided by Google for the uniform display of fonts. Google Fonts are installed locally, and there is no connection to Google’s servers.

For more information about Google Web Fonts, visit https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Appointment Scheduling via Calendly

To facilitate easy, quick, and uncomplicated appointment scheduling, we use the Calendly tool. The use of Calendly aims to improve our services for existing and new clients. This constitutes a legitimate interest under Art. 6(1)(f) of the GDPR.

When using the tool, it will request personal data from you, such as your name, email address, and phone number. You also have the option to describe your request and provide additional information. When you use the tool, your information from the inquiry form, including the information you provided there, is stored and transmitted over the internet. The processing of the entered data is based solely on your consent (Art. 6(1)(a) of the GDPR).

For handling the data collected through the use of Calendly, this privacy policy applies, as well as the privacy policy of the provider. You can find Calendly’s privacy policy at: https://calendly.com/pages/privacy.

6. eCommerce and Payment Providers

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for establishing, content structuring, or changing the legal relationship (inventory data). This is done based on Art. 6(1)(b) of the GDPR, which allows the processing of data for the performance of a contract or for pre-contractual measures. We collect, process, and use personal data concerning the use of our website (usage data) only to the extent necessary to enable users to utilize the services or to bill the user.

The customer data collected will be deleted after the order is completed or the business relationship is terminated. Legal retention periods remain unaffected.

Data Transmission When Entering into a Contract for Services and Digital Content

We transmit personal data to third parties only if this is necessary within the scope of contract processing, such as to the companies entrusted with the delivery of the goods or the financial institution tasked with processing the payment. A further transmission of the data does not occur or only if you have expressly consented to the transmission. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6(1)(b) of the GDPR, which allows the processing of data for the performance of a contract or for pre-contractual measures.

Payment Services

We integrate third-party payment services on our website. When you make a purchase from us, your payment data (e.g., name, payment amount, bank account, credit card number) will be processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contractual and data protection provisions of the respective providers apply. The use of payment service providers is based on Art. 6(1)(b) of the GDPR (contract processing) and, in the interest of smooth, convenient, and secure payment processing, Art. 6(1)(f) of the GDPR. Insofar as consent is requested for certain actions, Art. 6(1)(a) of the GDPR is the legal basis for data processing; consent can be revoked at any time.

We use the following payment services/payment service providers on our website:

  • Stripe: For customers within the EU, the provider is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Details can be found in Stripe’s privacy policy at: https://stripe.com/de/privacy.

7. Our Own Services

Handling of Applicant Data

We offer you the opportunity to apply to us (e.g., by email, postal mail, or via an online application form). In the following, we will inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data will be in accordance with applicable data protection law and all other legal provisions and that your data will be treated as strictly confidential.

Scope and Purpose of Data Collection

If you send us an application, we will process your associated personal data (e.g., contact and communication data, application documents, notes taken during job interviews, etc.) to the extent necessary for making a decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-neu under German law (initiation of an employment relationship), Art. 6(1)(b) of the GDPR (general contract initiation), and, if you have given your consent, Art. 6(1)(a) of the GDPR. Consent is revocable at any time. Your personal data will only be passed on within our company to persons who are involved in the processing of your application.

If the application is successful, the data you submit will be processed based on § 26 BDSG-neu and Art. 6(1)(b) of the GDPR for the purpose of the employment relationship.

Storage Period of the Data

If we cannot offer you a job, you reject a job offer, withdraw your application, or withdraw your consent to data processing, we reserve the right to retain the data you have provided on the basis of our legitimate interests (Art. 6(1)(f) of the GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). Afterward, the data will be deleted, and physical application documents will be destroyed. The storage serves in particular for evidence purposes in the event of a legal dispute. If it is apparent that the data will be required after the expiration of the 6-month period (e.g., due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

A longer storage period may also take place if you have given your consent (Art. 6(1)(a) of the GDPR) or if statutory retention requirements prevent deletion.